Q. When I received the product and then if I want to return it, what should do?
A. Please register by writing down the product name, order number, name, and e-mail you wish to return through 1:1 inquiry or jogunshop_cs@naver.com.
[In this case of a return, you must request received within 7 days from the date of receipt]
Q. If I recieved the defective product, How can I reqeust the return it?
A.When you receive a defective product, please contact us 1:1 inquiry or register it through jogunshop_cs@naver.com.
[Please attach the order number, name, e-mail, and photo of the defective product]
Q. How can I change the product before delivery?
A. If you exchange it before delivery, please contact to 1:1 inquiry or jogunshop_cs@naver.com.
[ Please leave the product information of Order number, Product name, Name, and wish exchange the product ]
Q. What should I do when I want to exchange products?
A. If you have already shipped or received the product, you will have to make 1:1 inquiries or register it through
jogunshop_cs@naver.com within 7 days from the date of receipt, and you will have to pay for the round-trip shipping.
[ When you request it Please leave the information of Order number, Product name, Name, wish exchange the product ]
