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FAQ

  • About Refund Notice

    JOGUNSHOP | Hits 138
    • Q. How can I refund?

      A.The refund process will be completed within 5 days

      If you cannot check the refund amount, please leave an inquire to [jogunshop_cs@naver.com] or 1:1 Inquiry.


      Q. How can I cancel the order before delivery?

      A. Order cancellation is possible during the product preparation stage, so if you request it through [jogunshop_cs@naver.com] or 1:1 inquiry board at order cancellation is possible.

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  • Yanis Aïssani | 2022-09-14

    안녕하세요,

    저는 어제 주문을 해봤는데 처음에는 웹사이트 연결에 문제가 생겨서 실수로 두번 똑 같이 결제했습니다. 혹시 이중에 한 주문을 취소하는게 가능한가요 ?

    제가 취소하고 싶은 주문번호는 20220913_TE9_0000077입니다. 그리고 프랑스배송입니다.

    도와주셔서 감사합니다,
    Yanis Aïssani.

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