C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 15659

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
288
essa10468wbx@gmail.com
19993
287
Exchange (1)
aaronvincent0905@gmail.com
19915
286
aaronvincent0905@gmail.com
19877
285
Daniel Karanicolos
15186
284
Celvin Chen
20449
283
Justin
20431
282
Justin
20931
281
Yunsung Choi
20501
280
Josh Koh
15659
279
Tae Hoon Ha
20499
278
Dongyub Lee
16298
277
Dongyub Lee
16617
276
Alex Chun
17845
275
Timothy Sohn
17123
274
Adriana Edelman
18476
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10