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Q&A

  • Accidentally bought two items instead of one

    John Ramirez | Hits 77
    • Good evening,

      I accidentally bought two 25599 - Soft boa fur double-sided Hoodies zip up instead of one. Please remove the extra item.  My order confirmation number is 20201018_OE2_0000071.  
  • JOGUNSHOP | 2020-10-19

    Dear customer

    Appreciate for shopping JOGUNSHOP
    Okay we have canceled the 1ea for 25599 - Soft boa fur double-sided Hoodies zip up and then will prepare the product
    Usually, the preparing of the product takes 3~5 days, and the delivery date takes 5~10days
    The refund process will be completed within 5 days
    If you cannot check the refund amount, please leave the comment again

    Thank you
    Have a nice day

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    [sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=]
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