C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 12388

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
288
essa10468wbx@gmail.com
16620
287
Exchange (1)
aaronvincent0905@gmail.com
16614
286
aaronvincent0905@gmail.com
16590
285
Daniel Karanicolos
11889
284
Celvin Chen
17031
283
Justin
17098
282
Justin
17504
281
Yunsung Choi
17120
280
Josh Koh
12388
279
Tae Hoon Ha
17147
278
Dongyub Lee
12987
277
Dongyub Lee
13259
276
Alex Chun
14540
275
Timothy Sohn
13715
274
Adriana Edelman
15130
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10