C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 13487

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
288
essa10468wbx@gmail.com
17800
287
Exchange (1)
aaronvincent0905@gmail.com
17755
286
aaronvincent0905@gmail.com
17732
285
Daniel Karanicolos
13044
284
Celvin Chen
18230
283
Justin
18280
282
Justin
18699
281
Yunsung Choi
18303
280
Josh Koh
13487
279
Tae Hoon Ha
18312
278
Dongyub Lee
14119
277
Dongyub Lee
14434
276
Alex Chun
15691
275
Timothy Sohn
14905
274
Adriana Edelman
16282
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10