C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 14951

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
273
Adriana Edelman
18960
272
Ronald Kuok
16135
271
Andy Nguyen
19116
270
sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=
19098
269
jeremy tan
14299
268
Lea
19173
267
Aldrine Faburada
14669
266
Raphael Green
19365
265
xutao shi
14701
264
John Ramirez
19486
263
Bo Lee
20080
262
Kyle Valencia
20445
261
Ronald Kuok
20800
260
Kevin Park
21540
259
Abdulla Alnuaimi
21469
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10