C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 16220

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
273
Adriana Edelman
20312
272
Ronald Kuok
17473
271
Andy Nguyen
20480
270
sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=
20398
269
jeremy tan
15622
268
Lea
20514
267
Aldrine Faburada
15990
266
Raphael Green
20699
265
xutao shi
16035
264
John Ramirez
20796
263
Bo Lee
21418
262
Kyle Valencia
21787
261
Ronald Kuok
22133
260
Kevin Park
22842
259
Abdulla Alnuaimi
22778
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10