C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 15492

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
273
Adriana Edelman
19540
272
Ronald Kuok
16696
271
Andy Nguyen
19691
270
sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=
19655
269
jeremy tan
14832
268
Lea
19740
267
Aldrine Faburada
15202
266
Raphael Green
19925
265
xutao shi
15257
264
John Ramirez
20048
263
Bo Lee
20636
262
Kyle Valencia
20998
261
Ronald Kuok
21349
260
Kevin Park
22075
259
Abdulla Alnuaimi
22015
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10