C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 12144

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
273
Adriana Edelman
16235
272
Ronald Kuok
13422
271
Andy Nguyen
16302
270
sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=
16274
269
jeremy tan
11615
268
Lea
16385
267
Aldrine Faburada
11927
266
Raphael Green
16579
265
xutao shi
11977
264
John Ramirez
16733
263
Bo Lee
17362
262
Kyle Valencia
17712
261
Ronald Kuok
18031
260
Kevin Park
18772
259
Abdulla Alnuaimi
18779
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10