"Dear customer, Thanks for your message. Could you please offer us your correct order ID?we're sorry that we're unable to find your order with your current information.You'd better provide us your e-mail,full name etc.If you have paid for your order,please also send us the screenshot with payment details.As you know,we have to check your order first,then we can figure this issue out. Your understanding and cooperation will be highly appreciated. Thank you~" - Jogun staff member

Thankyou for replying 

  email: kerrigankim@hotmail.com 

full name: Sung-joo Hong 

english name: Danny 

 https://i.imgur.com/Uv60tgM.jpg 

https://i.imgur.com/M0ZM2QP.jpg 

These are the images of my order details I believe I was given a false order detail number by accident because when I tried to enter my order number on the jogun main website to check my order, it would not let me in. Thankyou for taking your time in helping me. I am only a student so the money I payed is a large amount to me, so hopefully you can help out!! :)