C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 8621

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
288
essa10468wbx@gmail.com
12632
287
Exchange (1)
aaronvincent0905@gmail.com
12749
286
aaronvincent0905@gmail.com
12780
285
Daniel Karanicolos
8104
284
Celvin Chen
13218
283
Justin
13218
282
Justin
13654
281
Yunsung Choi
13237
280
Josh Koh
8621
279
Tae Hoon Ha
13300
278
Dongyub Lee
9260
277
Dongyub Lee
9496
276
Alex Chun
10855
275
Timothy Sohn
10054
274
Adriana Edelman
11352
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10