C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 15929

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
288
essa10468wbx@gmail.com
20253
287
Exchange (1)
aaronvincent0905@gmail.com
20181
286
aaronvincent0905@gmail.com
20131
285
Daniel Karanicolos
15455
284
Celvin Chen
20714
283
Justin
20692
282
Justin
21190
281
Yunsung Choi
20771
280
Josh Koh
15929
279
Tae Hoon Ha
20767
278
Dongyub Lee
16584
277
Dongyub Lee
16913
276
Alex Chun
18127
275
Timothy Sohn
17419
274
Adriana Edelman
18770
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10