C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
Order not sent after more than a month
Name : Devin Yim
Hits : 11767

Hi,


I was wondering if my order will ever be shipped. The order id is 20150215_EE0_0000013. I know that one of the item on my order is currently out of stock, but to delay the rest of the shipment for more than a month is certainly absurd. I was planning on sending in another order over $200, but after this happened, I'm reconsidering whether it would be a good idea or not. Not only will I have to wait for the item to restock, but also for the actual shipping after the item restocks? I hope you understand my frustration and often times, if my order is delayed by a week maybe 2 weeks, it would be understandable but anymore than that is too much. In scenarios like this, it would be considered as good business practice to provide some sort of compensation and I don't mean free shipping on my next order because I get free shipping anyways on orders over $200. Most online retailers will give a full refund whenever the items take longer than 1 month but I'm still keen on receiving my items.



Thanks!

List of posts
No.
Product
Content
Name
Hits
138
phasut jitpanich
17490
137
Giang Chu Lam
11464
136
luke lee
11355
135
luke lee
11394
134
luke lee
11480
133
Devin Yim
11642
132
Devin Yim
11730
131
Devin Yim
11767
130
Eason Yip
11787
129
Devin Yim
15207
128
Devin Yim
15728
127
Teddy Teh
16209
126
Devin Yim
16254
125
sangheon lee
16973
124
Jason Lam
16713
  1. 11
  2. 12
  3. 13
  4. 14
  5. 15
  6. 16
  7. 17
  8. 18
  9. 19
  10. 20