C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

MEMBERSHIP
LOGIN
JOIN
CART()
MYPAGE
ORDER
WISH
LANGUAGE
KR
EN
JP
TW
ADDRESS
E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

Q&A

Read
International Order / Shipping Inquiry
Name : Josh Koh
Hits : 8006

Hi Jogunshop,


It's been more than a week since I made a $200 order but the status still says "awaiting shipment". Approximately how long more would it take for it to come through? My order number is (20210411_TE5_0000081).

 

In addition, I was charged $60 for international shipping but I understand that no shipping fee is charged for orders over $200. Would it be possible for me to get a refund for this shipping cost, or get other items with a price equivalent to the shipping fee? Thank you!



List of posts
No.
Product
Content
Name
Hits
273
Adriana Edelman
12053
272
Ronald Kuok
9250
271
Andy Nguyen
12059
270
sgJcsfI/rHkwCbdAvQWFmlbcb/fY0DIpj29WrmBL3Hk=
12011
269
jeremy tan
7461
268
Lea
12184
267
Aldrine Faburada
7730
266
Raphael Green
12311
265
xutao shi
7814
264
John Ramirez
12506
263
Bo Lee
13211
262
Kyle Valencia
13488
261
Ronald Kuok
13754
260
Kevin Park
14486
259
Abdulla Alnuaimi
14612
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10