C/S CENTER
jogunshop_cs
@naver.com

MON-FRI : 10:00 ~ 17:00
LUNCH: 13:00 ~ 14:00
SAT, SUN, HOLIDAY OFF

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E-mail : jogunshop_cs@naver.com
Address : JOGUNSHOP, 6th floor, 1086-2, Jung-dong,
Bucheon-si, Gyeonggi-do, Korea

FAQ

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About Return&Exchange Notice
Name : JOGUNSHOP
Hits : 47

Q. When I received the product and then if I want to return it, what should do?

A. Please register by writing down the product name, order number, name, and e-mail you wish to return through 1:1 inquiry or jogunshop_cs@naver.com.
[In this case of a return, you must request received within 7 days from the date of receipt]


Q. If I recieved the defective product, How can I reqeust the return it?

A.When you receive a defective product, please contact us 1:1 inquiry or register it through jogunshop_cs@naver.com.
[Please attach the order number, name, e-mail, and photo of the defective product]


Q. How can I change the product before delivery?

A. If you exchange it before delivery, please contact to 1:1 inquiry or jogunshop_cs@naver.com.
[ Please leave the product information of Order number, Product name, Name, and wish exchange the product ]


Q. What should I do when I want to exchange products?

A. If you have already shipped or received the product, you will have to make 1:1 inquiries or register it through jogunshop_cs@naver.com within 7 days from the date of receipt, and you will have to pay for the round-trip shipping.
[ When you request it Please leave the information of Order number, Product name, Name, wish exchange the product ]



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