FAQ
About Return&Exchange Notice |
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Name : JOGUNSHOP
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Q. When I received the product and then if I want to return it, what should do? A. Please register by writing down the product name, order number, name, and e-mail you wish to return through 1:1 inquiry or jogunshop_cs@naver.com. [In this case of a return, you must request received within 7 days from the date of receipt] Q. If I recieved the defective product, How can I reqeust the return it? A.When you receive a defective product, please contact us 1:1 inquiry or register it through jogunshop_cs@naver.com. [Please attach the order number, name, e-mail, and photo of the defective product] Q. How can I change the product before delivery? A. If you exchange it before delivery, please contact to 1:1 inquiry or jogunshop_cs@naver.com. [ Please leave the product information of Order number, Product name, Name, and wish exchange the product ] Q. What should I do when I want to exchange products? A. If you have already shipped or received the product, you will have to make 1:1 inquiries or register it through jogunshop_cs@naver.com within 7 days from the date of receipt, and you will have to pay for the round-trip shipping. [ When you request it Please leave the information of Order number, Product name, Name, wish exchange the product ]
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